SERVICE STANDARDS


Sl. No

Services/Transaction

Documents required

Standard

1

2

3

4

 

1

 

The workers are paid wages not below the minimum rates of wages being notified by the Administration from time to time by the employers under the Minimum Wages Act,1948.

 

To submit a claim application in a Form prescribed under the Minimum Wages Rules to the RDC / Authority appointed under Section 20 of the Act. The claim application to be presented within six months from the date the minimum wages become payable. The authority, after hearing the parties can order to the employer to pay an amount of difference between the statutory minimum wages and the wages paid and also impose penalty for compensation up to 10 times and regulate the minimum wages. The claim regarding overtime wages as per rules and weekly day of rest is also determined by the authority. The application form can be had from Labour Department.

 

Within 03 months

 

2

 

The workers are paid wages within the

Prescribed time limit under the Payment of Wages Act, 1936. Wages are to be paid to the employees after the expiry of the wage period.

a)  before the expiry of 7th day in      establishments employing less than    1000 persons and

b) Before the expiry of 10th day in establishments employing 1000 and more persons.

 

To submit a claim application in a Form prescribed under the Payment of Wages Rules to the Act/ Commissioner of Workmen’s Compensation. The claim application to be presented within 12 months. The authority after hearing the parties can order to the employer to pay the delayed wages and also impose penalty for compensation not exceeding Rs.3,000/- but not less than Rs 1,500/- p.m. per worker and regulate payment of wages to the workers. Appeal against the order of the Authority can be filed before the Civil Act.

The claim application form can be obtained from the Act.

 

Within 03 Months

 

3

 

Payment of compensation to the workman for injury by accident under the Employees Compensation Act, 1923.

 

To submit a claim application to the Act/ Commissioner for Workmen’s Compensation in prescribed manner with required documents like Medical Certificate showing

loss of earning capacity / permanent partial disability resulted from injury issued by qualified medical practitioner, proof of Date of Birth, monthly wages drawn Act. In case of death of a workman, any of his dependants can file a claim application. The claim application to be filed within 02 years of the incident. The Commissioner after hearing the parties can pass award directing employer to deposit compensation payable under the Act. The claim application in prescribed form can be obtained from the department.

 

 

Within 03 Months

 

4

 

Registration of Trade Unions under the Union 1926.

 

A trade Union to submit application for registration in the prescribed form containing the names, occupations and addresses of the members making the application, name and address of the Union and name, age, occupation and address of each of the office bearers to the Union/Registrar of Trade Unions, Mizoram furnishing therewith following

documents. 

1.Bye laws of the Union i.e.constitution and objects of the Union. 

2.Payment of registration fees. Application form can be obtained from the Department

 

Within 06 Months

 

 

 

 

 

 

 

 

 

 

5

 

Grant of registration to industrial establishment and license to labour

contractor to employ contract labour under the Contract Labour (R&A) Act, 1970.

 

The establishment to submit application in prescribed form for registration to the Authority/Registering Officer furnishing therewith following documents. 

  1. Copy of work agreement between establishment and contractor.
  2. Payment of registration fees.

The labour contractor to submit application in prescribed form for licence to the authority /

Licensing Officer furnishing therewith following documents. 

  1. Certificate in Form V issued by establishment/ principal employer to contractor regarding engagement of contractor to employ contract labour.
  2. Details of contract labour in Form XIII.

     (3) Group Insurance Policy / W.C. policy.

     (4) Payment of licence fees.

     (5) Payment of security deposit @ 30/- Per workman. The application form and other forms can be obtained from the Department. 

 

Within 15 Days

 

6

 

Grant of registration to establishment and license to contractor to employ inter-State migrant workmen under

the Inter-State Migrant Workmen (RE & CS) Act, 1979.

 

The establishment to submit application in prescribed form for registration to the RDC/

Registering Officer furnishing therewith following documents. 

  1. Copy of work agreement between establishment and the contractor.
  2. Payment of registration fees. The contractor to submit application in prescribed form for licence to the

RDC/Licensing Officer furnishing therewith following documents.

 

  1. Certificate in Form VI issued by establishment/principal employer to contractor regarding engagement of contractor to employ inter- State migrant workmen.
  2. Details of inter-State migrant workmen in Form X.

     (3) Payment of licence fee.

     (4) Payment of security deposit @ Rs.100/- Per workman. The application form and other forms can be obtained from the Department.

 

Within 15 Days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

Grant of registration of Shops & Establishments under the Mizoram and Establishments Act,

2010 and Rules 2011. 

 

The shop & establishment to submit application in prescribed form for registration to the Inspector under the Act/Registering Officer. 

The application form can be obtained from the Department.

 

Within 7 Days

 

8

 

Grant of certification of Standing orders under the Industrial Employment (Standing Orders) Act, 1946.

 

The employer to submit to the DC/Certifying Officer an application in prescribed form with five copies of the draft standing orders proposed by him for adoption in his industrial establishment.

 

Within 03 months

 

9

 

Registration of Unemployed Youths through Employment Exchange.

 

Educational Certificates and other necessary documents.

 

Within 7 days

 

10

 

Registration of beneficiaries & Payment of benefits to the registered beneficiaries under the Mizoram Building & Other Construction Workers Welfare Board.

 

The workers to submit EPIC (attested copy) & passport photograph with registration fee of Rs.25. For availing the benefits, the beneficiaries are to produce the Identity cards issued by the department along with necessary documents prescribed under the Cess Act & Rules 

 

Within 03

month